Training and Support
October 17, 2025 2025-12-26 16:40Training and Support
Tutor Support and Training
TutorFirst Tutor Support
How we help as you implement and use TutorFirst
Tutor Support and Training
Help is There with TutorFirst Tutor Support and Training
We offer a full range of self help training and tutor support options for TutorFirst tutor management software users,
providing valuable help for tutors to maximize their efficiency and success
Additionally, as well as set-up and training for Admins, we provide articles and videos via the TutorFirst Help Center for all users.
TutorFirst Tutor Support
Setup
Configuration
During your initial TutorFirst setup assistance session, our training and support specialist will ask you questions about your operation. Therefore, any complicated contracts are optimized for your program, and you’ll receive additional help for tutor’s managers to ensure smooth implementation.
But you don’t have to have a session! If you prefer to ‘explore and do’, TutorFirst is ready to roll.
TutorFirst Training
For TutorFirst training and tutor support we provide:
- FREE online set up assistance and training on sign up.
- Online Video Tutorials.
- Written Tutorials in the Help Center.
- Instant help pop-ups around the system.
Therefore, you can always find the help you need.
Concierge
Are you short on time or staff? Most importantly, we offer a Concierge Service for additional personalized help, import assistance and scenario problem solving.
For example, Concierge doesn’t just cover TutorFirst training. That is to say you can use it for building custom reports, webforms and Marketplace.
TutorFirst Tutor Support
Ongoing
TutorFirst Tutor Support
To support your operation along with TutorFirst training we provide various help tools and services:
- Initial personal support when you sign-up up for TutorFirst.
- The TutorFirst Knowledge Base full of articles, videos and tips.
- Unlimited ticket submission through the TutorFirst Ticket System. To clarify, your admins can ask questions, request additional training and log and report any system issues.
Request Support
We are always happy to hear your ideas on how we can improve the TutorFirst system. Therefore, if you have a request we would like to hear it.
If the feature requested is of general use to the TutorFirst community then we’ll schedule it in our development plans. Then it’ll be added to a future release of the system.
However, if you’d like the feature added quickly or it’s very specific then you can request a quote to develop the specific improvement.
Existing TutorFirst Customer – Training & Support
Are you an existing TutorFirst customers looking for tutor support? If so, please view the information for you on the Customer Support page.
So What’s Next?
Still have questions? Call us on +1-866-327-0035 or:
